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Texas Endocrinology Group

Proudly Part of Privia Health

Appointment Information

New Patients

For all new patients who want to request an appointment, please send an email to info@txendocrine.com

Please provide your complete name, date of birth, diagnosis or reason for your visit, the name of the referring physician and your insurance information. Include a telephone number where you can be reached and we will call you back within 48 hours.

Established Patients

Please request your follow up appointment by sending us a message via The Portal or by calling (713) 800-6212.

Thank you for choosing us to help with your endocrine care!

Please arrive 10-15 minutes early for your appointment for registration and to fill in a health questionnaire.

The day of your first appointment:

  • Directions and parking rates. Click here for more information.
  • We will call you 3 days before to confirm your appointment. Please be available.
  • Remember to bring your insurance card and picture ID with you.
  • Please bring your medications bottles.
  • Be ready to provide a detailed past medical history. You can fill the new patient medical
  • form before your appointment located in the forms-download section.
  • We need to have your records the day of your visit and preferably in advance.
  • If you are a diabetic, please brings at least 1 week of blood sugar records.

For Returning Patients:

  • Please be considerate. We have a LONG waiting list of patients.
  • Don't make an appointment until you are sure of your availability.
  • If you need to cancel, please do so as early as possible.
  • If you have labs done in between visits, is wise to bring us a copy
  • Remember to bring your medications bottles to all your visits.
  • If you are a diabetic, please don't forget your blood sugar records.
  • We can arrange for preclinical labs. Call us a few days in advance.
  • Remember to bring your insurance card and your picture ID to all your visits.
  • Please update any changes in your contact and insurance information.

Medication Refills and questions:

  • Please ask your pharmacy to send us an electronic request. If your pharmacy is not able to send an electronic request, please leave a message on the clinic voicemail. Please allow two business days to solve non urgent calls.
  • Outside those hours, you can leave us a message.
  • The emergency number is not available for medication refills.

A cancellation fee will be applied to cancellation done the same day of the appointment.

Emergencies

If you experience a life threatening event, don't lose time.

Call 911 directly and proceed to the closest Emergency room.

For After Hours Urgent Calls

  • Call (713) 800-6212
  • This line is not for medication refills.
  • Don't forget to leave a call back number.
  • The doctor on call will return call you back promptly.
  • If the doctor does not call within 10 minutes, please call again.
  • Sometimes, we could not understand or we received the wrong call back number.

We care about you! Please let us know how we are doing.