Insurance & Fees

Accepted Insurances

• Advent Health Employees- Aetna
• Aetna Commercial and HIX*
• Allegiance (Cigna) AdventHealth or Orlando Health
• Ambetter (except Ambetter Value)
• AvMed Commercial and HIX
• Coventry / First Health
• Centene HIX
• CIGNA Commercial and HIX
• Disney Cruise Lines
• Florida Blue HMO (except MyBlue)
• Florida Blue PPO / EPO / Blue Options / Blue Select
• Florida Blue Traditional (BCBS)
• Health First Health Plans Commercial and HIX
• Humana Military Certified and Prime (TriCare East)
• MultiPlan / PHCS Commercial
• Orlando Health Employees – UMR
• Oscar
• Prime Health Services Commercial
• Provider Networks of America Commercial
• United HealthCare Commercial (not HIX)

*HIX = Health Insurance Exchange 

Note: This is not an exhaustive list, and plans change frequently. It is the responsibility of the parent or legal guardian to verify plan and product coverage and to confirm that Doc PAM accepts your insurance before making an appointment.  Please contact your insurance company directly to determine if we are in-network with your family’s plan.

Payment Options

We accept cash, Visa, Mastercard, Discover, American Express, and personal checks.

Card-on-File

We encourage patients to keep a credit card on file to make the checkout process easier, faster, and more efficient. You will no longer receive statements from us, but you will continue to receive your Explanation of Benefits (EOB) from your insurance carrier once your claim has been processed, detailing the charges and payments made on your behalf.

At check-in we will:

• scan the credit card of your choice, including your Flexible Spending Account (FSA) or Health Savings Account (HSA) card

After your insurance has paid their portion, we will:

• notify you via email of the balance owed
• charge the balance owed to your card on file
• email a receipt for the charge

Your credit card information will always be fully protected by our off-site, card-processing partner Elavon, and not on our computers, as required by industry standards (Payment Card Industry Data Security Standard – PCI-DSS).

Fees