This information can be found on our Office Information page.

Please see our Insurance page, or call our office for information.

Information on our late policy, self-pay policy, cost information can be found on our Financial policy.

We take your safety seriously. All of our staff have been vaccinated to ensure we are reducing the risk of transmitting COVID to you. We are practicing social distancing in our waiting rooms or you may wait in your car after you have checked in if you would prefer. Who can attend the appointment? One Parent or Legal Guardian must accompany all patients less than 18 years old. At this time, no siblings may attend an appointment for a child, and only one parent may be with the child in the exam room. We ask that in most situations, adults attend the appointment by themselves. We encourage family members to join on the phone or via video calls, such as Apple FaceTime. For serious conditions, like head and neck cancer and certain other things, we invite one family member to attend each visit. The goal is to keep you safe AND make sure you’re cared for. We’ll be flexible when we can; we ask that you do the same. All rooms are thoroughly sanitized after each visit. Staff and patients will both wear a mask as much as practical during the visit. For certain procedures, enhanced PPE is worn to reduce transmission.

Yes! The Covid-19 pandemic has mainstreamed telehealth and we find it very appropriate in some situations. While there is unmatched value of an in-person physical exam, there are some scenarios such as test or imaging review that can be amenable to a Telehealth evaluation. Please ask our staff for additional details.

At this time we require a referral for new patients to be seen. If you're having trouble getting a referral, please call our office and we may be able to help facilitate that. Find our contact information here.

Please see our Financial Policy. If you have further questions, please call our office. We’re happy to help make sure there are no surprises.

One Parent or Legal Guardian must accompany all patients less than 18 years old. Please arrive at least 20 minutes prior to the appointment time. Please bring all insurance cards. Please bring any outside scans or imaging, operative notes, pathology reports, or other relevant records if these are available. If we are evaluating speech, swallowing, or breathing concerns, please do not eat or drink one hour before the appointment time.

One Parent or Legal Guardian must accompany all patients less than 18 years old.

What to expect during your first visit:

If your child is being seen for ear/hearing problems, often we will review any recent audiograms (hearing tests), and we may arrange additional testing. Examination can range from a handheld otoscope to a telescope or microscope for better visualization. A test for middle ear fluid or pressure can be performed if a question remains about what’s going on behind the eardrum.

If your child is being seen for breathing, feeding, or swallowing difficulty, we will often use a small, flexible endoscope. The scope is sized for the nasal cavity of a newborn and is quite small. This scope is passed through the nose (to prevent gagging that would occur if the scope were passed through the mouth). In young children, we use a topical numbing gel on the scope to limit discomfort. In older children, we additionally use some numbing spray. The duration of the scope examination is only 30-60 seconds. Ideally, your child will not have eaten or had anything to drink 1 hour prior to the clinic visit. The exam is recorded on a video tower and the results are replayed and discussed immediately following the scope.

Each child is unique. Each interaction with a child and their parents is an opportunity for us to partner in care, and our goal is to answer any questions or concerns that may exist. This can sometimes take longer than what was allotted for that visit. Unfortunately, this sometimes means that a wait to be seen can develop. We do our best to minimize that wait and to make it easier. Our lobby and exam rooms are equipped with various forms of distraction/entertainment to help keep patients entertained during this wait time.

We are fortunate to have excellent PAs and NPs who work closely with our physicians to provide you with the best access and continuity of care. While all of them can see any patients, we try to match our practitioners with specific physicians to serve as a team. This allows them to have a detailed understanding of your specific treatment plan and to function as an extension of your physician. Most of the time, you will see a PA or NP at the same visit with your physician. However, they also are available to see you for post-operative checks, follow up exams, or even if you just want to call with a question. Since they work continuously with your physician, they understand our plans, protocols, and goals in your care. As such, they are invaluable resources for you and for our team. PAs may also assist your surgeon in the operating room. If your treatment involves staying in the hospital for a time, you will interact with our inpatient team; they provide a consistent presence to help your stay be smooth and to get you home as soon as possible.

Speech Therapy is so much more than helping a person talk. Our Speech-Language Pathologists (SLP) are specially trained in the evaluation and treatment of voice, swallowing, and airway problems as well as in rehabilitation of communication and swallowing related to oral, head, and neck cancer.

At your Videostroboscopy appointment, the Speech-Language Pathologist (SLP) will ask you more about your voice concerns, obtain measurements of your voice function, and use a small endoscopic camera to take a video of your vocal folds in motion. At the end of the appointment, you will review the video and the testing with the SLP and discuss what can be done to improve your voice problem. There is no special preparation for this procedure. Please print your voice history form and bring it with you to your appointment. If you need the form, you can find it here - (English) (Spanish).

At your FEES appointment, the Speech-Language Pathologist (SLP) will ask you more about your swallowing concerns, look at the structure and function of muscles involved in eating and drinking, and use a small endoscopic camera to take a video of your throat while you eat and drink. At the end of the appointment, you will review the video with the SLP and discuss what can be done to improve your swallowing issue. There is no special preparation for this procedure. Please print your swallowing history form and bring it with you to your appointment. If you need the form, you can find it here - (English) (Spanish).

Much like hip surgery requires physical therapy before and after, voice surgery requires voice therapy before and after. The SLP will help you to maximize your outcomes by ensuring that you are prepared for surgery and the healing process that follows.

The providers at Greenville ENT take your Head and Neck Cancer surveillance very seriously. The decision to perform an endoscopic examination of your nose, throat, and voice box is made on an individual basis. It is critical to examine the surfaces of those areas to check for cancer recurrence or development of complications. We do everything possible to ensure this is as comfortable as possible.

Getting a head and neck cancer diagnosis in a timely fashion is critical. The surgeons at Greenville ENT do everything possible to provide you with effective, efficient “one-stop” care and will often recommend an in-office biopsy. If you prefer to be under anesthesia for a biopsy or diagnostic procedure, this can be arranged.

In November 2020, a law came into effect mandating that electronic reports of tests be available to patients as soon as they are finalized. When you are waiting to hear if it’s cancer, that can be scary. We want to decide together with you if you’d like to hear the news electronically via our portal, over the phone, or in person.

YES! Head and neck cancers are incredibly complex and specialized. Please bring all your imaging (discs and reports) to your initial visit and all subsequent follow-up visits. Your surgeon will personally review the images as there are often specific details that your surgeon needs to know that can only be discovered by seeing the pictures.

Every patient’s head and neck cancer diagnosis is unique. Some people need more than one type of treatment to cure it. You might be referred to see other cancer specialists. Please see our Head and Neck Cancer Page for more details.