As a patient in our practice, you have the right to quality healthcare, respectful treatment, and confidentiality. To ensure that our practice runs smoothly and that we are able to best serve all patients, we have also identified the following patient responsibilities. We thank you for your understanding and cooperation!
- Please be on time. We realize that things happen and that traffic can be unpredictable. But if you are more than 15 minutes late, you may be asked to reschedule your appointment or see a different provider.
- Let us know when your phone numbers, address, or insurance changes.
- Bring your insurance card, medications, and diabetes logs (if applicable) to each appointment.
- Know your insurance benefits. You will be asked to pay your co-pay and any balances on your account at each office visit.
- Ask for any refills at the time of your appointment, including 90-day prescriptions for mail-order pharmacies.
Dr Hallbauer has privileges at Conroe Regional Medical Center, St. Luke’s in The Woodlands, and Memorial Hermann The Woodlands.
After you are discharged from the hospital, we will receive a summary of your hospital stay and test results. We will want to see you in the office within 72 hours of your hospital discharge to help coordinate your follow-up care and continue any additional treatment or testing begun during the hospitalization.
Family Medicine Associates offers flu shots starting October 1 every year. You can get your flu shot during an office visit or during our walk-in flu shot clinic on Fridays in October from 1 PM – 5 PM. Flu shots are recommend for all ages, but especially those people with heart disease, asthma, COPD, and diabetes. The flu vaccines that we stock are “dead vaccines” which prevent you from catching the flu. Flu vaccines are now recommend for individuals with allergies to eggs provided that eating eggs do not cause anaphylaxis or shortness of breath.
Our providers are trained in the assessment and treatment of depression, anxiety, attention deficit, panic attacks, and dementia. In addition to verbal and written testing, part of our assessment may be done with the aid of computerized testing which is scheduled separately. An appointment to gather your history, administer appropriate testing, and order appropriate lab work will be done separately from the follow-up office visit to discuss the results and propose a treatment plan. Children who may have attention problems will be seen in the office first to discuss their history and be given a packet of questionnaires to be completed by teachers and parents. A follow-up office visit will be scheduled to discuss the results and propose a treatment plan.
For your convenience, routine labs are drawn on location. Patients need to be fasting (no food or beverages except for water and black coffee) for diabetes follow-up labs, cholesterol checks, and wellness visit labs. Your lab results will be posted to your patient portal within 7 days. If you do not use your portal, please schedule a follow-up appointment in one week to discuss your results.