Effective September 1, 2024 our office will have new hours. We will continue to be open Monday thru Friday and our commitment to serving your healthcare needs. Our new business hours of operation are as follow:

Monday 8:00 a.m. - 5:00 p.m.

Phones will automatically turn over to our after hours messaging at 4:00 p.m.

Tuesday 8:00 a.m. - 5:00 p.m.  

Phones will automatically turn over to our after hours messaging at 4:00 p.m.        

Wednesday         8:00 a.m. - 3:00 p.m.

Phones will automatically turn over to our after hours messaging at 3:00p.m.                  

Thursday             8:00 a.m. - 5:00 p.m.

Phones will automatically turn over to our after hours messaging at 4:00 p.m.          

Friday                  8:00 a.m. - 4:00 p.m.

Phones will automatically turn over to our after hours messaging at 3:00p.m.

Closed daily for lunch Noon - 1:00 p.m. 

It is imperative to clarify our phone workflow for assurance to our patients and their care.

All calls made during the business day before 3:00 p.m. will be returned the same business day. Any calls made after 3:00 p.m. will be handled next business day.

Any paperwork:

Please allow 7-14 business days for all medical records request, FMLA/ Short Term Disability, or any additional paperwork required. Please schedule your appointments for any FMLA/Short Term Disability accordingly.

Referrals:

Our AI Sara will reach out to you via text message with information regarding your referral. Please all 7-14 business days for the referral process to be completed. This may include any insurance authorizations that may be needed.

Things to remember:

In some instances, if you don't get a referral before receiving care; the plan may not pay any of the costs of the services and this does not guarantee our office will process requests for referral authorizations within the timely manner required IF you don't get a referral before receiving care.